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Yes. Plantiqo is free to download and every plant care feature is free. The free plan includes 10 AI requests per day and shows small ads. The optional AI Plus subscription gives you 100 AI requests per day and removes ads.

No. There is no Plantiqo account. Your garden is stored on your device. Google Sign-In is used only if you choose to back up to your own Google Drive.

Plantiqo runs on iPhone and Android phones. The app is available in English, Deutsch, Français, Español, 日本語 and Tiếng Việt. Change the language any time in Profile › Language.

Tap the Scan button in the middle of the tab bar and take or pick a photo, then confirm the match. You can also use “Add plant” in My Garden to search for a species or enter it manually – no camera needed.

Yes. Your garden, care plan, tasks, reminders and care logs work without internet. AI features, weather alerts and Google Drive backup need a connection.

Plantiqo shows up to three likely matches with a High, Medium or Low confidence label. Health checks list possible causes and what to check next. AI results are guidance, not a diagnosis – always check the plant and its conditions before acting, and never rely on the app for toxicity or pet-safety decisions.

AI features pause until the next day. On the free plan you can watch a rewarded ad for extra requests (up to twice a day), upgrade to AI Plus (100 requests a day), or connect your own Gemini API key. Care features keep working.

Open Profile › AI Settings, choose “Your Gemini API key”, paste your key from Google AI Studio and tap “Test connection”. The key is stored only in your device’s secure storage. Charges from Google for your key are your responsibility.

• Check your internet connection and try again.
• Make sure AI is switched on in Profile › Privacy & Data.
• Update Plantiqo to the latest version from your app store.
• If you use your own key, run “Test connection” in AI Settings to check that the key is valid and has quota.

Hold the phone close and speak after the mic turns on (up to 15 seconds). Very quiet clips are ignored on purpose. If a plant name is ambiguous, Plantiqo will ask you to pick the plant. Nothing is saved until you tap Confirm – you can also type the command instead.

Tap “Report” under any AI answer (chat, scan, health check, brief or voice), choose a reason and add a note. Your email app opens with a message to [email protected]. If you have no email app, the report is copied so you can paste it anywhere.

100 AI requests every day, an ad-free experience and all care features. It is available as a monthly or yearly auto-renewing subscription; the price in your currency is shown in the app.

Subscriptions are managed by your app store, not in Plantiqo:

• iPhone: Settings › your name › Subscriptions › Plantiqo, or open apps.apple.com/account/subscriptions.
• Android: Google Play › profile icon › Payments & subscriptions › Subscriptions, or open play.google.com/store/account/subscriptions.

Cancel at least 24 hours before the end of the current period to avoid renewal. You keep AI Plus until the period ends. Deleting the app does not cancel a subscription.

Sign in to the same Apple ID or Google account, open Profile › AI Plus and tap “Restore purchases”.

Payments are processed by Apple or Google, so refunds are handled by them: request one at reportaproblem.apple.com (App Store) or through Google Play refund help.

On your device. Photos, voice clips or messages are sent to Google Gemini only when you use an AI feature. Read the full Privacy Policy.

Open Profile › Backup and connect Google Drive, then tap “Back up now”. On the new phone, choose “Restore from Google Drive” on the welcome screen (or in Profile › Backup) with the same Google account. Backups include your garden, settings and photos, but not created videos or your Gemini key.

Open Profile › Privacy & Data. Use Export data to save a JSON copy, or Delete all data to permanently erase everything Plantiqo stored on your device. To also remove a Google Drive backup, disconnect Plantiqo in Google Drive › Settings › Manage apps. There is no Plantiqo account to delete. For any other request, email [email protected].

Both are off by default. You can change them any time in Profile › Privacy & Data, including “Ad privacy choices”. AI Plus removes ads completely.

• Allow notifications for Plantiqo in your device settings.
• Check Profile › Notifications: reminder time and quiet hours.
• On Android, disable battery optimization for Plantiqo if your phone restricts background apps.
• Use “Send test notification” to check.

Open Profile › Weather and either allow approximate location or search for your city. Make sure weather alerts are on and, if you enabled “High priority only”, that you expect only severe alerts.

Allow Camera or Microphone access for Plantiqo in your device settings, then reopen the app. You can always choose a photo from your library or type instead.

Update to the latest version and restart the app. If the problem continues, email [email protected] with your phone model, OS version, app version (Profile › About) and a short description or screenshot.